This makes the previous interview Serena did for Zappos.com look like Frontline (click here), but what the hey. Here is Serena talking to someone else with the company, this time about her Aneres fashion line which I have never seen, anywhere, except on Serena in that HP commercial. At some point, Gladys Knight walks by and gives Serena a hug. Why is Gladys Knight hanging out in the Zappos offices? The plot thickens. . .